Creating a Culture of Trust

Chris Long
3 min readApr 14, 2018

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It has been difficult to write for the public in the months since posting the Open Letter to the College of Arts & Letters in the wake of the survivor impact statements that are transforming Michigan State University. Part of the difficulty is what my thoughtful #SpartanDean colleague, Prabu David, emphasized when he wrote that it is challenging to find the right words for our current situation. But also, it has been difficult to convey to a broader public the intense interpersonal work we are doing in the College to create the culture change we need.

At our Fall 2017 faculty meeting, we focused on attentive listening, critical discernment, and ethical imagination as the core habits of the liberal arts education we seek to weave into the fabric of the University. Over the last few months, we have sought to put these habits into more intentional practice as we begin to imagine a way forward in response to what has happened here at Michigan State.

The commitments my Dean colleagues made to one another in our January 2018 letter to the Board of Trustees articulates the values that must shape this response. We said we would …

“foster and protect a culture that is transparent, open, trusting, and safe;”

“continuously cultivate leadership through caring and accountability;”

“empower everyone to be fully engaged in a community that is inclusive and equitable.”

These are the values I have always sought to put into practice as an academic leader. Yet, in reflecting upon what has happened here and during my time as a faculty member and administrator at Penn State, I am more aware than ever of the chasm that exists between the commitments for which we stand and the reality we experience. Where the culture of higher education should be caring, accountable, and equitable, it is too often self-centered, domineering, and unjust. And worse, the mechanisms by which we measure and reward individuals and institutions too often reinforce a toxic culture that erodes trust and impoverishes our work together.

This must change, and enacting that change is the long and difficult work ahead.

That work begins with critical self-reflection and ethical candor. It takes time and requires us to resist the temptation to put the…

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Chris Long

MSU Foundation Professor, Dean of the College of Arts & Letters and of the MSU Honors College; Co-Founder of @PubPhilJ; Co-PI of @HuMetricsHSS.